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As a petpreneur, you’ll most likely have regular interactions with your bank so you need to make sure that their customer service is reliable, friendly and accommodating to your specific need. When speaking to or researching a bank, make sure you ask these additional questions:
- Is there 24/7 support?
- If so, is contact by email or telephone?
- What is the turnaround of receiving a response?
- What are their opening hours?
- Is there a 1-1 customer relationship manager?